Comments on: What J.Crew’s Q3 report means to shoppers

By: Shannon

Shannon — Mon, 30 Nov 2009 02:22:49 +0000

Hex- They seem oblivious to the quality issues don’t they..

Mickey seems to be all about the NEW. I wonder if he does not realize many of us are starting to see ruffles, chiffon, and crazy layers as boring and recycled.

ShuLvr- Absolutely. I take CEO speak with a extra large grain of salt

By: ShuLvr

ShuLvr — Sat, 28 Nov 2009 16:02:41 +0000

Thanks for this Shannon. Interesting but I don’t put too much stock in what the CEO of any company says publicly, in reality it’s all PR and Mickey is not giving away any secrets here.

Of course J.crew is thrilled over the jewelery take-up, the margins are astronomical. That is probably a major part of the profit increase but personally, costume jewelery is not something I ever buy. I received the gift earrings this year and gave them to my sister. I did buy last year’s Toscana trapper hat on super sale and I love it but the trapper hats have been around at J.Crew for many years, this is not the new direction. It sold out overnight because of the loyal J.Crew customers who are familiar with the product and look for the favorites year after year. Certainly some of the new direction items are nice too but I purchase mostly basics from J.Crew and if I buy anything trendy at all I want it for cheap.

Interesting read, love your blog.

By: Sharon

Sharon — Sat, 28 Nov 2009 15:48:33 +0000

It’s discouraging to me that there will be fewer promos coming up. There aren’t many things I can justify paying full price for.

By: DaniBP

DaniBP — Sat, 28 Nov 2009 13:20:35 +0000

Interesting, Thanks Shannon!
So Mickey says he has no plans to come to Canada, though news that JC was looking for retail space in Toronto made the front page of the Globe a couple of months ago!
Not a heartbreak for me anyway, as I am an online shopper…

By: casual-crew

casual-crew — Sat, 28 Nov 2009 09:49:28 +0000

Very interesting read indeed, it kinda makes me not want to shop with JC anymore. JC is changing direction and it looks like they are stuck in transition and trying to figure things out as they go along. Mickey puts Jenna on a pedestal, so there is not going to be anything new coming out of JC designwise.

You have to have quality unless you have alot of money to spend on disposal clothing, most consumers do not. This will come back to bite them in the butt if they do not improve their quality overall especially on their cashmere and their holey tees, and yes I am tired of seeing on the loose threads on my clothes too.

I saw this on JCA the other day JC profits are up only because they have opened new stores, their sales are flat in their existing stores.